Amy Brown

Amy Brown is the Founder and CEO of Authenticx, a company helping healthcare and life sciences organizations better understand the real experiences driving patient behavior. A social worker by training and healthcare operator by background, Amy founded Authenticx in 2018 after spending more than two decades across healthcare policy, insurance, managed care, and pharma, where she saw firsthand how patient stories were getting lost in traditional data and decision-making.

She left a COO role to pursue a problem she felt healthcare organizations still weren’t solving, understanding what patients are actually experiencing beyond surveys, dashboards, and structured data.

Under her leadership, Authenticx has become a pioneer in “listening AI,” helping leading healthcare and life sciences organizations analyze millions of patient interactions to better understand access, adherence, and patient experience. By transforming patient conversations into actionable insight, Authenticx helps organizations uncover the real-world barriers impacting outcomes and engagement. The company has been recognized on the Inc. 5000 list of Fastest-Growing Private Companies in America for multiple consecutive years.

In 2024, Authenticx was named Tech Company of the Year at the TechPoint Mira Awards, recognizing the company’s growth, innovation, and leadership in healthcare AI. In 2025, Amy was also recognized by the Indianapolis Business Journal as a CEO of the Year & C-Suite Award honoree for building Authenticx from the ground up with a strong focus on culture and leadership.

Amy is a nationally recognized speaker on the intersection of AI, patient experience, and healthcare transformation. Her perspective is shaped not only by her work in technology, but by a career rooted in advocacy, empathy, and operational leadership.