A Medicare Stars Imperative: Using Data to Elevate Quality and Experience

Session details:

Join Dianna Leun of Blue Cross Blue Shield of Tennessee and David Shapiro of Press Ganey for an inside look at how data, analytics, and clinical expertise come together to elevate Medicare Stars performance. Drawing from real-world experience in quality improvement and operational transformation, they’ll share how health plans use measure-level insights and key performance indicators to translate strategy into measurable member and provider outcomes, turning data into action and improvement that lasts.